Social Media – Like It or Not, You Need It

Close up of hand scrolling through social media on a tablet.
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By Andie Davis

Like it or not, your company needs social media – here’s why:

Over half the world is on social media. 4.7 billion people worldwide are on social media, according to new data, with most individuals spending two and a half hours a day scrolling their feeds. Over the past twelve months, more than 227 new users have set up new accounts – showing an increasing interest. Businesses, pay attention.

It humanizes your brand. Unlike many other business channels where communications are sent into the void, social media offers brands the opportunity to showcase their unique, genuine personalities and engage with their public. In today’s world, people want authenticity – staying true to your brand’s values is essential to building trust with your followers.

People lined up looking at their phones.
Photo courtesy of Pexels.

Social media opens new doors. With the ubiquity of social media, influencers have become a great way to reach new target audiences. These creators spend a lot of time curating content for their followers, and partnering with them for social media campaigns can give access to new audiences and create brand awareness.

It helps you engage existing and new customers. Social media is a great way to create an ongoing, interactive dialogue with current and potential customers. It gives businesses a platform to sell products, announce exciting company updates and receive feedback. Social media also increases brand awareness, leading to more website traffic and a higher search engine ranking, enabling your customers to find you more easily.

It’s a great recruiting tool. LinkedIn is a great way to attract skilled talent to your team, highlight company culture and share team successes. According to LinkedIn, 50 million people use the platform to search for jobs weekly. Social channels like Facebook and Twitter are also great ways to engage and support employees.

Get your strategy in place and establish a social media cadence on the platforms that most benefit your company. You’ll be pleased with the results!

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