General

Your personal data (e.g., name, company name, address, email address, phone number) are processed by us only in accordance with applicable U.S. privacy laws including the California Consumer Privacy Act (CCPA) and other state privacy regulations. The following provisions describe the type, scope, and purpose of collecting, processing, and utilizing personal data. This privacy policy applies only to our web pages and services. If links on our pages route you to other pages, please review their privacy policies, as we are not responsible for the privacy practices of external sites.

Personal Information We Collect

We collect personal information that you voluntarily provide to us when you:

• Contact us for information about our services
• Subscribe to our newsletter or updates
• Submit a contact form or request a consultation
• Engage us for public relations services

This information may include your name, job title, company name, email address, phone number, and any other information you choose to provide.

Client Data and Communications

As a public relations agency, we handle sensitive client information in the course of providing professional services. We are committed to maintaining the confidentiality and security of all client data, including:

• Strategic communications plans and materials
• Media outreach information and press materials
• Proprietary business information
• Contact information for media, stakeholders, and other third parties

Client data is used exclusively for the purposes of delivering our contracted services and is protected under confidentiality agreements. We do not share, sell, or disclose client information to third parties except:

• With your explicit written consent
• When necessary to fulfill our contracted services (e.g., distributing press releases to media contacts)
• When required by law or legal process

All client data is retained in accordance with our contractual obligations and professional standards. Upon completion of a contract, data retention follows terms specified in our client agreements or is securely deleted when no longer needed for business or legal purposes.

Web Analytics

We use web analytics tools to understand how visitors interact with our website and to improve user experience. These tools may collect information such as:

• Pages visited and time spent on our site
• Referring websites and search terms used
• Browser type, device information, and IP address (which may be anonymized)
• Geographic location (city/region level)

This information is collected through cookies and similar technologies. Analytics data is used solely for improving our website functionality, content, and user experience. We do not use this data to personally identify individual visitors. You can control cookie settings through your browser preferences. Note that disabling cookies may affect your ability to use certain features of our website.

Information About Cookies

To optimize our web presence, we use cookies. These are small text files stored in your computer’s main memory. Some cookies are deleted after you close the browser (session cookies), while others remain on your computer (persistent cookies) to recognize you on your next visit and improve your experience.

Types of cookies we use:

• Essential cookies: Necessary for basic website functionality
• Analytics cookies: Help us understand how visitors use our site
• Preference cookies: Remember your settings and preferences

You can prevent storage of cookies by choosing a “disable cookies” option in your browser settings. However, this may limit the functionality of our website.

Social Media

We use social media features to enhance user engagement and content sharing. These features may include share buttons, embedded content, or links to our social media profiles on platforms such as LinkedIn, Twitter/X, Facebook, and Instagram.

When you interact with social media features on our website, information may be transmitted directly from your browser to the respective social media platform. These platforms may:

• Collect information about your browsing activity, including your IP address
• Associate your interaction with our website to your social media account (if logged in)
• Make your interactions visible to your connections on their platform

To prevent social media platforms from collecting data about you via our website, log out of these platforms before visiting our site or adjust your privacy settings on each platform. For details about how these platforms handle your data, please refer to their respective privacy policies.

Artificial Intelligence Policy

At Landis, we support the responsible use of artificial intelligence as a powerful tool for enhancing creativity, strategy, and operational efficiency while maintaining the highest professional standards. Our approach follows industry best practices and aligns with guidance from leading communications organizations, treating AI as intelligence augmentation rather than replacement of human expertise.

Core Principles

We use AI to augment human creativity and strategic thinking, not to replace the professional judgment or essential human element that defines exceptional communications work. AI serves as a collaborative tool that enhances our team’s capabilities while preserving the strategic insights, emotional intelligence, and creative problem-solving that our clients expect. We maintain full transparency about AI use with clients and ensure human oversight of all AI-generated content, with all work products remaining under the direct supervision and accountability of our professional team members. Our AI use aligns with established professional ethics and our mission as a values-aligned company. We recognize that while AI can enhance productivity and creativity, it cannot replicate human experience, judgment, or the sophisticated problem-solving that communications professionals provide.

Appropriate and Prohibited Uses

AI may appropriately assist with research and analysis, including data gathering, trend identification, and preliminary research to inform strategy. We use AI for content enhancement such as grammar checking, editing assistance, and style optimization for human-created content. AI helps with brainstorming and ideation by generating initial concepts and creative directions that are refined by human expertise. We also leverage AI for translation support with mandatory human review, administrative efficiency like meeting summaries and workflow organization, and data processing to identify patterns and insights for strategic planning.

We prohibit using AI as the sole creator of final deliverables without substantial human oversight and revision. We never input confidential client data, proprietary information, or personal data into public AI tools without explicit permission and proper safeguards.

Quality Assurance

All AI-generated information must be independently verified through primary sources, with claims and data points requiring proper attribution to original, credible sources. Subject matter experts must review technical or specialized content generated with AI assistance, and we maintain the same accuracy standards for AI-assisted work as for traditional work products.

Data Privacy & Security

We maintain the highest standards of data protection when using AI tools. We do not input sensitive, confidential, or proprietary client information into generative AI tools. Our data handling follows clear classification guidelines. General industry data and publicly available information may be used in AI tools, while company operational data requires approval and appropriate tool selection.

Transparency and Disclosure

We inform clients when AI tools have been used in the development of their materials, maintaining clear communication about how AI enhances rather than replaces human expertise. We engage in open dialogue about AI capabilities and limitations relevant to client projects, ensuring clients understand both the benefits and boundaries of AI assistance in their communications work.

Compliance and Governance

Our AI use maintains full compliance with data protection laws including GDPR, CCPA, and other applicable privacy regulations. We pay careful attention to copyright and intellectual property considerations in AI-generated content and adhere to professional standards including PRSA and PRGN guidelines.

Future Considerations

This policy evolves with technological advancement and industry standards. We commit to regular review of policy effectiveness, active participation in industry discussions about AI ethics and best practices, and thoughtful adoption of new AI capabilities while maintaining ethical standards that protect our clients and enhance our professional service.

Third-Party Links and Services

Our website may contain links to other websites or third-party services that we do not control. This privacy policy does not apply to the privacy practices of those external websites or services. We encourage you to review the privacy policies of any third-party sites you visit, as we are not responsible for their privacy practices or content.

Data Retention

We retain personal information only as long as necessary for the purposes described in this privacy policy, including fulfilling legal, accounting, or reporting requirements. When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies and any applicable contractual obligations.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States, where our servers and business operations are located. These countries may have data protection laws that differ from those in your country. We take appropriate measures to ensure your information receives adequate protection wherever it is processed.

Policy Updates and Notification

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will notify you by posting the updated policy on our website and updating the effective date. For material changes that affect your rights, we may also notify you by email or other direct communication.

Your Rights and Choices

According to applicable privacy laws, you have certain rights regarding your personal data, including:

• The right to access your personal information
• The right to correct or update inaccurate information
• The right to request deletion of your personal information
• The right to object to or restrict certain processing of your data
• The right to data portability (where applicable)

To exercise these rights or if you have questions about this privacy policy, please contact us using the information below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Contact Information

For questions about this privacy policy or to exercise your privacy rights, please contact us at:

Landis Communications, Inc.

2032 Scott Street

San Francisco, CA 94115

Email: [email protected]

Phone: 415-561-0888

Website: https://www.landispr.com/

Contact Form: https://www.landispr.com/contact/

Admin Director: Sean Dowdall