Replacing AI with EI (Emotional Intelligence)

By Makenzi Jordan Rodriguez  Empathy is a distinctly human trait. Whether we love or hate it, artificial intelligence (AI) has undoubtedly reshaped how we live, work and interact. From iPhones to self-driving cars, we have adapted our lives around technology, and most recently, AI. Despite AI’s robust capabilities, there is one crucial aspect that it will never be able to…
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The Power of Emotional Marketing in Healthcare Communications

By Brianne Murphy Miller The best marketing programs go beyond educating the public on who you are and what you do; they resonate with the public, bringing out an emotional response that lasts. The healthcare industry is inherently emotional, as powerful situations and life-changing moments happen every day. Combining the rational side of healthcare with emotional marketing allows you to…
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Healthcare PR: Not for the Faint at Heart 

By Brianne Murphy Miller, Senior Counselor  LANDIS has worked with healthcare and health-adjacent clients – such as Centre for Neuro Skills, Amgen, Altais, UCSF, Sutter Health, Global Alzheimer’s Platform, Merck, the Brain Health Registry, Johnson and Johnson and Lucile Packard Children’s Hospital Stanford – for decades. We’ve lived through Dr. Google, a pandemic and health insurance meltdowns. “Health” is a broad term that seems to include…
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10 Tips for Moving Into the Next Phase of Healthcare Communications

Note: This article originally ran on O’Dwyer’s PR News‘ website. By Brianne Miller, LCI According to ancient Greek philosopher Heraclitus, “the only thing that is constant is change.” That was true in 500 B.C., and it’s a critical guiding principle today. The COVID-19 pandemic irrevocably changed the worldwide healthcare industry. Healthcare communications changed along with it, but no one could…
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LCI Turns 30 / Favorite Campaigns: Brain Health Registry and B. Smith PSA

(LCI is celebrating its 30th anniversary (#LCI30) with a look back at some of the firm’s most memorable campaigns as chosen by the staff. This week’s spotlight is on the Brain Health Registry and the supporting PSA campaign.) By Sean Dowdall, Chief Marketing Officer One of the most impressive and gracious people I have ever met was B. Smith. B….
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Is The Healthcare PR Rulebook Applicable During A Pandemic?

By Leigh Anne Varney, Senior Account Supervisor Let’s talk about the elephant in the room: the COVID-19 pandemic. Not only is there no real end in sight – and it is an understatement to say it has forever changed everything from school schedules to work life – but it’s obvious that healthcare has never been more omnipresent. It’s safe to…
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Three Tips to Run a Successful Healthcare PR Campaign

By David Cumpston, Senior Director Healthcare PR has changed over the years, there are now multiple factors to take into consideration to run a successful healthcare PR campaign. From the importance of following HIPAA regulations to staying on top of ever-changing medical information (particularly during the current COVID-19 pandemic), one must think critically when devising an effective campaign for healthcare…
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During a Global Pandemic, Healthcare PR Takes Center Stage

By Brianne Miller, Senior Counselor LCI has been working with healthcare and health-adjacent clients – such as UCSF, Sutter Health, Global Alzheimer’s Platform, Merck, the Brain Health Registry, Johnson and Johnson and Lucile Packard Children’s Hospital Stanford – for decades. In the age of COVID-19, all the world is looking to experts, government officials, their local family doctor and maybe…
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